September 03, 2019
Get to Know Us: Michelle Brochu

Life experience has had a big impact on Michelle Brochu’s career. Thirty years ago, her first child was born with Down Syndrome, and he tragically passed away within a year following surgery. Michelle was then blessed with two more children, one of whom has complex physical needs. She has noticed that complex needs aren’t always well understood, and has channelled her unique perspective and compassion into helping her clients.

As a case manager in the Crosslinks Reintegration Program in Stouffville, which provides transitional housing and 24/7 support services, Michelle works with clients ages 16 and up who are living with complex mental health and addiction issues. The program helps clients learn new life skills, develop confidence and build relationships to become engaged in their community. In the five years she’s worked with LOFT, Michelle has fostered her clients’ imagination, so they can see a future of possibilities.

For many clients, it can be intimidating to settle into the home, so Michelle works hard to help ease the way. “I believe the Leap Of Faith goes both ways, and I’m humbled to be part of the support system that helps clients reestablish their roots and resilience,” she says, noting that she’s especially drawn to the environment of unwavering support and hope at LOFT. She also firmly believes in the importance of being heard, so she’s a strong advocate for her clients.

Michelle has never been content to rest on her laurels — she’s a lifelong learner who’s currently in her third year of Toronto Metropolitan University’s Bachelor of Social Work program. When she’s not working, studying or volunteering with her church and at a local mental health hospital, Michelle unwinds by painting and hanging out with her rescue dog Ruby.


LOFT’s Stouffville Reintegration Program provides transitional support and housing to individuals living with serious mental health and addiction challenges.