When One Size Doesn’t Fit All: Specialized Community Services

We’re proud to offer unique and innovative programs to meet the diverse needs of our community. We welcome people from every race, religion, ethnicity, creed, sex, sexual orientation, gender identity and gender expression.

We are committed to operating from an anti-oppressive framework. We foster equity and inclusion by acknowledging how diverse identities intersect and contribute to unique marginalization experiences. We promote inclusion by creating progressive agency policies, challenging oppressive systems and making every effort to include clients at every level, including hiring in our peer mentorship program.

BLOOM is an innovative program for people 18 years of age and older who wish to engage in hormonal and/or surgical gender transition. Services are available for Trans* people living with mental health and substance use issues who are experiencing or are at risk of homelessness. Our goal is to support our clients’ transition journeys and equip them with the skills and resilience they’ll need to thrive in their authentic gender identities.

* Within the BLOOM Network, the term Trans is intended to celebrate and honour individuals who identify as two-spirit, trans or gender-expansive. The term is meant to broadly reflect an all-embracing, inclusive canopy that recognizes trans individuals, individuals who identify with the binary or those with non-binary identities. It is intended to capture those with culture-specific genders, fluid identities, as well as all other identities on the trans and gender expansive spectrum which include expression, roles and/or perceived gender norms.

As a partner in the Mental Health and Justice Program, we provide supportive housing and case management to individuals with mental health, addiction and homelessness challenges who are in conflict with the criminal justice system. Our services include supportive counselling, advocacy, information and referrals to other services. Our goal is the recovery of independence and dignity for each client.

We’re part of the Crosslinks Street Outreach and Services Network, a comprehensive and coordinated network of services for the homeless in York Region. A team of public health workers and mental health specialists provide community outreach, housing assistance, medical and addictions care, financial support and more. We also operate an outreach van, which provides a range of urgent-care services seven days a week.

To reach the van, please call 905-853-3400 or 1-866-553-4053.

Our 416 Community Support for Women program offers support for anyone 16 years of age or older who identifies as a woman and faces mental health and/or substance use challenges. The 416 provides drop-in meals, a health and wellness program, mental health and addiction case management and more.

Our Positive Service Coordination program provides intensive one-on-one case management services to people who are homeless and living with HIV/AIDS, mental illness and addiction, and have experienced a physical or mental health crisis. Currently, the program helps more than 70 people a year leave the street, stabilize, take control of their mental and physical health, obtain affordable housing and recover their dignity and independence.

We offer two types of outreach services. The first assists clients in finding suitable temporary or permanent housing, with support services available. We also offer outreach support services to seniors experiencing mental health or addictions crises.