LOFT’s Operating Principles
Effective date: September 30, 2011
Revised January 2018
Relevant Legislation:
Not applicable to this policy.
Intent:
Not applicable to this policy.
Definitions:
Not applicable to this policy.
Policy:
The Operating Principles of LOFT Community Services are as follows:
• Access to service is voluntary, regardless of income level.
• Service Users’ human rights, individuality, confidentiality and religious freedom are respected and maintained.
• Service approaches are used which emphasize: Empowerment, self-management and choice, user input, positive peer networks, collaboration with other relevant community services and ethno cultural sensitivity.
• Programs are evaluated to ensure all services are effective, efficient, and meeting current needs within each program’s mandate to the highest standard possible.
• All programs must encourage and accept maximum input possible from service users in regard to service delivery and evaluation
Procedures:
See program manual