French Language Services Policy

Effective Date: March 1, 2018

Relevant Legislation

The French Language Services Act of Ontario

Intent

LOFT Community Services endeavours to provide clients or perspective clients with services or access to services in French wherever possible.

Policy

LOFT recognizes the needs and expectations of the francophone community and will provide services or links to services for individuals requesting services in French.

Procedures

LOFT will provide an offer of services in French at our Administrative office as well as a voice mail message (in French) directing francophone individuals to services in French. Our website has contact information (written in French) to direct individuals to services in French.