Accessibility Policy

Effective Date: March 1, 2018

Relevant Legislation

Section 7/Section 80.49 Ontario Regulation 191/11, Integrated Accessibility 11.1 Standards Regulations – AODA

Intent

LOFT Community Services ensures that all of its employees, agents, volunteers, or others engaged by the Provider in the delivery of goods, services and/or facilities receive training on the requirements of the accessibility standards and on the Human Rights Code as it pertains to people with disabilities.

Definitions

Accessibility: Accessibility refers to the design of products, devices, services, or environments for people who experience disabilities. Ontario has laws to improve accessibility for people with disabilities, including the Accessibility for Ontarians with Disabilities Act (AODA), the Ontario Human Rights Code, and the Ontario Building Code.

AODA: The Accessibility for Ontarians with Disabilities Act (AODA) seeks to ensure that all Ontarians have fair and equitable access to programs and services and to improve opportunities for persons with disabilities. The Act address barriers in Customer Service; Information and Communication; Employment; Transportation; the Design of Public Spaces

Disability: A disability is a physical or mental condition that limits a person’s movements, senses, or activities. The AODA uses the same definition of disability as the Ontario Human Rights Code.

Policy

All LOFT employees, agents, volunteers, or others engaged by the Provider in the delivery of goods, services and/or facilities will receive training on the requirements of the accessibility standards and on the Human Rights Code as it pertains to people with disabilities.

Procedures

Training shall be provided in accordance with the respective regulations and shall include, without limitation, a review of the purposes of the AODA, the requirements of the Regulations, and on the Human Rights Code as it pertains to people with disabilities.